Frequently Asked Questions
| How much is Delivery? | Product Postal Charges |
| What are Re-Manufactured cartridges? | Re-Manufactured Cartridges |
| My printer's not listed? | Other Printers |
| What about VAT? | Our Prices and Vat |
| How do I cancel my order? | Cancellation of Orders |
| What payment methods do you accept? | How to Pay |
| Are you prices ALL Inclusive? | Our Prices and Vat |
| How long will dispatch take? | Dispatch |
| Must I pay before items are dispatched? | Payment with order |
| What happens if the cost increases? | Cartridge Prices subject to Change |
| What about customs? | Export Outside the EU |
| Where's my personal information stored? | Data Protection Act |
| How Secure is ordering from you? | Privacy and Security |
| I've got a problem? | Disputes and legal Problems |
| How do I complain? | Complaints |
| My Order is Damaged/Faulty? | Faulty or Damaged Items |
| My order hasn't arrived? | Missing Items |
| How do I return an Item? | Returns |
| How good are your cartridges? | Compatible Cartridges |
Buy British Compatible Cartridges
Compatible Cartridges for Epson and Canon Printers
S.I Sterling Compatible ink jet cartridges are designed to work in exactly the same way as your printer's original cartridges, manufactured in the UK to exact ISO9000 standards and are designed to work in your printer using ink made to the same exacting standards. These will give the same top print quality and output but at a significant cost saving to you.Re-Manufactured Cartridges for Hewlett Packard, Brother, Apple, Lexmark and other Canon Printers
- These are the manufacturer's original cartridges which are remanufactured using the latest computerised refilling equipment.
- Highest grade ink - which gives original print quality
- Each cartridge is print tested before dispatch
- All Sterling Re-manufactured Cartridges carry a full quality guarantee and do not invalidate any printer waranty.
Other Printers
If your printer is not listed on our pages, please E-mail us giving the Make and Model Number.
Our Prices and European VAT
All our "Inkjet Cartridge" and "Paper & Film" prices include post/pack to your door, wherever you are in the World. Also included is European VAT. The price we quote is the price you pay. Other products that we supply DO NOT include postage. For other items postage is charge according to where you are; UK, W/Europe or Rest Of World (ROW). The postage for these items includes VAT where applicable.
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Product Postal Charges |
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| UK | FREE | FREE | FREE | |
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| W/Europe | £3.00 | TBA | TBA | |
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| ROW | TBA | TBA | TBA | |
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Cancellation of Orders
You have the right to cancel any order, at any time without reason and without charge, Just advise us by e-mail. Should your order already be in transit or have been received by you, then please refer to our Returns Policy.
Please also refer to Problems, Complaints & Returns Policy.
